The Lasting Impact of Negative Google Reviews on Small Businesses
The Lasting Impact of Negative Google Reviews on Small Businesses
Blog Article
The Lasting Impact of Negative Google Reviews on Small Businesses
Google Negative reviews can cripple small businesses by undermining trust. One bad review can outweigh several positive ones, especially when it's the first thing customers see.
Potential clients judge businesses heavily based on online feedback, and negative comments often shape their decision to buy.
Small businesses usually lack PR or legal teams to counter false or malicious reviews, which worsens the damage.
Low ratings also hurt SEO rankings, making it harder for businesses to appear in local search results.
While responding politely helps, rebuilding trust after negative feedback is a long and difficult journey.